Virus defs not updating


Hi Mehul Patel: I can confirm that 20170408.004 was the last IPS Definition set delivered to my system until 20170414.001 was delivered today.I checked my security history and noticed that my IPS driver IPSEng32was downgraded today from 16.1.0.253 to 16.0.0.1712; my IPS engine was also downgraded today from 8.0.0.514 to 8.0.0.512.But I also got 20170414.001 minutes back (14-4-17 1113 IST).Now it is 2 updates on the same day, that means Norton/Symantec seems to be working on it, but don't know if the actual problem is solved or not to finality.To perform manual updates or configure update settings, refer to the following sections: To manually update Virus Definitions, follow these steps: section is for users who connect to the internet through a proxy server.This section allows you to adjust your proxy settings to avoid issues with downloading virus definitions and program updates.



Some times the Definitions in the Definitions folder in the PC does not match with that of the same on the Norton Site. And for the last 2-3 days I am seeing a strange behaviour.Those errors, along with my programs hangs and freezes, have stopped since I disabled Exploit Prevention (Settings | Firewall | Intrusion and Browser Protection | Exploit Prevention) on 09-Apr-2017, and Exploit Protection is associated with IPSEng32and the Intrusion Prevention System.I've contacted Norton Customer Support twice and failed twice to have my problem escalated to 2nd tier support.It would be helpful if someone from Symantec would just post in this thread and let us know why the IPS driver and engine were rolled back to earlier versions, and if this should have restarted the delivery of new IPS definitions during Live Updates.



Virus defs not updating comments


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